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What we offer Tamworth Pure Cloud are proud to be based in Tamworth. As a managed service provider, we’re able to support businesses in our area with a truly comprehensive range of technology services, from telecoms to IT. Supporting our community matters to us. We’re...

How business can protect themselves from dark web threats As the digital world gets increasingly advanced, the threat of cyberattacks and data breaches has never been higher. And one of the most insidious sources of these threats is the dark web. For businesses, the...

Connectivity... do you have what you need? Connectivity. It’s essential for any modern business. It allows employees to communicate with clients and colleagues, access the internet, and use various online tools and resources to complete their work. Whether you’re...

Pure Cloud: Proudly supporting others. With Jamie Lake Being a business owner is an incredible privilege. It’s hard work, but incredibly rewarding. Why mention this? Because for those of us in privileged positions, it’s only right to give back. A lot of people are...

What sets pure cloud apart? our service standards. At Pure Cloud, customer service drives everything that we do. It’s not about being “good enough”, but being the best. It’s the least our customers deserve, and that means continuous improvement. Recently we’ve...

How long will it take to hack your password? Why do we need passwords? Ok, this one is fairly self-explanatory, but it helps to better explain why good password habits are so important. A password is used to keep unauthorised people from trying to gain access to your...

How we create adaptable communications The way you integrate technology alongside your business can have a real impact on your overall success. Productivity, customer service and staff cohesion can all be helped or hindered by the way you implement technology. At Pure...

What are managed services? Managed services are growing in popularity. It’s no wonder – they’re a smart, simple and very convenient way for businesses to improve IT performance. But what’s involved and what’s the benefit? Those are the questions we’re addressing...

A Day in the life of shalleen greasley We’re proud of our team here at Pure Cloud. So we thought it was time to show the great work they do over the course of a day. Today we’re introducing Shalleen Greasley, our Mobile Projects and Services Co-ordinator. This is a...

Why our Disaster Recovery process is so Important. From IT Engineer George Ward Disaster recovery is one of those services that you hope you’ll never need. But trust me when I say you’ll be glad that you have it when you do. Disaster recovery means that when incidents...

What is the PSTN/ISDN Switch-Off It feels like every technology provider in the UK is shouting the same line at the moment. “The switch-off is coming!” This tends to come with a message hurrying you to upgrade your phone system now. But not too many providers take the...

Our top 5 must-have comms features for customer service In customer service, communication is everything. Customers expect you to answer their queries and resolve any issues quickly. Of course, this relies on your team’s service skills. But you also need the...