Desktop & Server Support
Desktop & Server Support
Need all the benefits of an in-house IT department? Want IT support as and when you need it? Whatever the size of your business, we can provide desktop and server support to meet your individual needs.
Offering a full range of IT support services, from endpoints (laptops and PCs) to servers and backup solutions, our flexible and friendly support allows you to focus on the main areas of your business, while we take care of you.
Working from our inhouse helpdesk, our expert engineers are an extension of your team, taking control of your technology and delivering a simple solution for your IT needs. We constantly monitor the health and status of your IT estate and autonomously flag issues before they become a problem.
Our team completes regular service reviews to ensure you are happy with the support provided and to ensure we are aware of, and solve, any problems you may have.
We deliver against pre agreed SLA’s (Service Level Agreements) and our engineers are always vigilant, considering the urgency of support required and the impact on your business.
Features & Benefits:
- Agreed SLA’s
- UK-based support team
- Accredited engineers
- Remote management
- Customer portal
- Regular on-site reviews
- Increased productivity
- Increased efficiency
- Time and cost savings
Can pure cloud help?
Need more information on what Pure Cloud Solutions can offer?
Our desktop and server support options take care of your technology, so you don’t have to. Free up your resource and let PCS handle the technology. Speak to us for free, no obligation advice on how we can help.