Jargon Buster
Don’t be left out in the dark on TERMINOLOGY
If there’s one thing the technology industry is good at, it’s creating confusing abbreviations for really technical terms. At Pure Cloud Solutions, we feel your pain. That’s why we’ve created our handy jargon buster to simplify the lingo & help you get to grips with potential solutions. Surprise your IT team by exploring the tech world in plain English below.
ACD
Automatic Call Distribution.
AP
Access Point
BCDR
Business Continuity & Disaster Recovery
BLF
Busy Lamp Field shows via a LED if an extension is busy or free
CaaS
Computer as a Service
CLI
Calling Line Identity shows number of person calling you, if a speed dial is on the system with that number and Name it shows the Name.
CTI
Computer Telephony Integration enables telephone systems to talk to computers
DASS
Digital Access Signalling System digital lines from exchange
DDI
Direct Dialling In
DECT
Digital Enhanced Cordless Technology
EFM
Ethernet First Mile
FMC
Fixed to Mobile Convergence
FTTC
Fibre To The Cabinet
FTTP
Fibre to The Premises
Hosted Voice
Cloud based voice services
IaaS
Infrastructure as a Service
IP
Internet Protocol
ISDN
Integrated Services Digital Network provided by BT etc to allow small end users to have digital connection to things like the internet.
LAN
Local Area Network
LCD
Liquid Crystal Display like the one on your telephone
LED
Light Emitting Diode
PaaS
Platform as a Service
PSU
Power Supply Unit
PSTN
Public Switched Telephone Network
PBX
Private Branch Exchange
PABX
Private Automatic Branch Exchange
SaaS
Software as a Service – cloud based application services
SBC
Session Boarder Controller
SD-WAN
Software Defined Wide Area Network
SIP
Session Internet Protocol
TAPI
Telephony Applications Programming Interface allows things like screen popping etc
UCA
Unified Communications Anywhere
UPS
Uninterrupted Power Supply
VLAN
Virtual Local Area Network
VoIP
Voice over Internet Protocol
VDI
Virtual Desktop Infrastructure
WAN
Wide Area Network
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